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    Myles Car Subscription

    Program Details

    Am I eligible for Maruti Suzuki Subscribe?

    To meet the eligibility criteria for Maruti Suzuki Subscribe, you must:

    1.Be a resident of India
    2. Be 21 years old or above
    3. Own a Valid Driver's License
    4. Have a Credit score of 750 and above

    Note: Subscription approvals are subject to multiple factors and Cibil Scores. Reach out to your nearest dealership for more details, or visit

    How long does it take to receive the car after completing the booking process?

    The subscribed car delivery is subject to timely collection of documents and vehicle availability, You will be updated at all the stages of the process.

    How much do I need to pay for the subscription?

    All prices are displayed on the website, and are inclusive of GST. Pay the subscription fee on a monthly basis to continue your subscription via NACH (ECS).

    For how long can I subscribe to the car?

    Maruti Suzuki Subscribe offers flexible subscription tenures of 12, 24, 36 or 48 months.

    In whose name will the car be registered ?

    The subscribed car will be registered in the name of Subscriber and hypothecated to our Financing Partner. The registration type will be White Plate.

    What are the penalty charges for foreclosure and modification of tenure?

    Foreclosure and modification charges are based on your subscription tenure and utilization period. You can refer to your Subscription Agreement and T&C to learn more about the foreclosure matrix

    Do I need to be GST registered?

    GST registration is NOT necessary in order to subscribe to a car.

    Can I get GST Input Tax Credit?

    No, GST Input is not available

    What do you mean by Lock-in period?

    Lock-in period refers to the fixed non-cancellation period, during which you are not permitted to cancel the subscription. No Lock-in period is applicable in case of subscription, In case of early exit foreclosure will apply where you have to pay foreclosure value which outstanding principal value plus forclosure charges upto 5% on outstanding principal value.

    Can I extend my tenure?

    No. Extension of the term is not possible

    Is buyback option available?

    Yes, Subscriber can own the car by paying the buy back value disclosed up front.

    Which car models are available for subscription?

    • Maruti Suzuki Celerio 

    • Maruti Suzuki WagonR

    • Maruti Suzuki Swift

    • Maruti Suzuki Dzire

    • Maruti Suzuki Brezza

    • Maruti Suzuki Ertiga

    • Maruti Suzuki Ignis

    • Maruti Suzuki Baleno

    • Maruti Suzuki Ciaz

    • Maruti Suzuki XL6

    • Maruti Suzuki Grand Vitara


    What is included in the subscription?

    Vehicle usage Cost, Road Tax, Vehicle registration, Insurance coverage, and periodic maintenance.

    Maintenance includes parts replacement, labour cost and consumables cost for all scheduled & unscheduled services, as well as accident repairs, excluding the ones which occur due to misuse & negligence

    2 Roadside Assistances per year, and 2 pick-up & drops for service repairs in an year.

    How it Works

    When can I return the car? And what if I want to return the car within the usage period?

    You can return the car as per terms & conditions of the agreement. Foreclosure charges plus deficit charges (Market value minus Foreclosure value) will be applicable in case you want to return the vehicle within the usage period.


    How do I get started with the subscription ?

    You can start your subscription through the MSIL Subscribe Website or by visiting Maruti Suzuki Dealership. Once you complete the online application, and upload relevant documents such as Pan Card, Driving License, Aadhaar Card, ITR etc. on the website, Myles will intimate your credit appraisal process. After the credit approval, you need to pay the Security Deposit, Advance rental, submit 6 PDCs and set up NACH (ECS). The order for the car will be placed for the vehicle delivery.

    What are the documents required?

    • Online Application Form
    • KYC documents (Pan Card Copy, Valid Driving License, Aadhaar Card/ Passport)
    Documents to check credit worthiness includes but not consider as a exhaustive list: 
    • Financials ( Form-16, Salary Slip for salaried profile)
    • 6 months latest Bank statement
    • Latest Address Proof
    • Original documents will be verified and the TAT for eligibility criteria will be 5 working days.

    What if I want to cancel the booking after paying the advance rental and security deposit?

    The same can be cancelled Prior to the invoicing of the vehicle by the MSIL car dealer, you shall be required to pay an amount equivalent to Rs. 5000 and applicable taxes as fixed charges for cancellation. The rest of the amount shall be refunded accordingly. In case request for cancellation is post invoicing of the vehicle then penalty imposed by dealer (if any) will also be deducted from the advance and security deposit amount, over and above 5000 fixed charges before making refund of any amount paid.

    Do I need to be physically present for taking the delivery of the car?

    Yes, the person whose driver's license and ID proof has been provided while placing the booking, needs to be present for the key handover, along with original identification documents. A checklist needs to be signed at the time of taking delivery.


    What are the various modes of payment which I can use for the monthly rentals?

    Monthly payments will be made through NACH (ECS) mandate.

    What do I need to pay to get the car?

    1 month rental as Security Deposit and 1 month rental as Advance Rental.

    What do I need to pay while using the car?

    You will need to pay the rental on the scheduled date of every month in advance. As well as any charges that should be incurred due to misuse and negligent driving.

    When do I need to pay the monthly subscription fee?

    Subscription fee is to be paid to our subscription partner on a monthly basis on pre scheduled date day of every month.

    What are the charges in case of damages?

    Comprehensive Insurance package policy with Zero Dep shall cover your car fully in case of damages. You shall only pay file charges and amount not approved by insurance co.

    What is negligent driving ?

    Any case where the insurance company rejects to pay for damages it believes has been caused by irresponsible driving - e.g. drinking & driving, minors driving, driving without a valid driver's license at the time of accident, all as per the insurance policy.

    What are the charges in case of late payment?

    For any delay after the due date, a penalty at the rate of 2% in outstanding amount will be charged for the delayed period.

    What about the insurance claims & disallowance?

    Insurance claim filing charges and disallowed charges will be borne by you.

    Who will pay for tolls, parking, inter-state taxes, fines & challans?

    All toll, parkings and interstate taxes, Fastag recharges, fines/challans, will be borne by you. Fastag for the vehicle will be procured by Myles.

    Who will recharge Fastag?

    Fastag shall be recharged by user/subscriber

    Usage and Maintenance

    Can I share my car with someone and split costs?

    Treat it as your own car. But please remember that you will continue to be responsible for the car (and all associated incidents) even when someone else in your family is driving it. This excludes commercial usage of the car (e.g., using it as a Taxi, or sub-renting it), which is not allowed. Please refer to the agreement for terms of usage of the car.

    Is there a limit on kilometers driven?

    Your subscription charges covers annual usage of 10000, 15000, 20000, 25000 KM, or as accumulated kms for the entire tenure subscribed . Any extra kms driven beyond the accumulated kms, are chargeable as per agreement.

    Who will take care of the maintenance of the car?

    Myles will take care of the maintenance, which will be done at MSIL authorized workshops. Except in cases of misuse and negligent driving, which includes :

    1. Minor driving.

    2. Over loading & racing competition.

    3. Commercial usage.

    4. Drinking & driving.

    5. Violating any traffic rules as per traffic police.

    6. Driving beyond the Indian geographical area.

    7. Not maintaining car as per standard PMS(Service) schedule.

    8. Modification of car systems.

    What is included in maintenance?

    Complete maintenance (scheduled + un-scheduled+ insurance repairs), including regular wear and tear. Not included are repairs arising out of misuse and negligent driving.

    Will pick and drop of the car be provided for periodic servicing?

    2 pick and drops are provided every year.

    What happens if the car breaks down or meets with an accident?

    In case of an unfortunate event, please notify us immediately and we will guide you through the entire process. We will coordinate with road-side assistance and insurance. Unless unavoidable, please do not leave the place of the accident until proper support has arrived. You may be required to file/sign formality documents associated with the accident.

    What happens if I need to carry out repairs in a place which is outside the city I've subscribed to the car from?

    In such a case, please inform and obtain consent in writing from Myles our subscription partner Myles, by contacting 88-8222-2222 /, to get the vehicle repaired at an MSIL authorized workshop only. You can cover the cost initially, ensuring that the bill is issued in the name of "Carzonrent India Private Limited". Details of invoice and repairs will be verified later, based on which Myles will reimburse the cost incurred within 10 days of receipt of tax invoice.

    Will the subscription partner Myles provide roadside assistance as well?

    As a subscriber, you are provided upto 2 roadside assistances in any year. Any request for RSA services more than 2 instances will become chargeable on actuals.

    How do I get reimbursed for roadside assistance?

    In case you have paid for the above RSA, then you can seek refund from myles after having paid the dealer directly. As next steps the dealer will generate an invoice in name of our subscription partner "Myles Automotive Technologies Private Limited". You can then claim the amount from Myles as per actual charges charged charged by dealer, after submission of bills within 10 days.

    Are towing and roadside assistance charges included in case of accidents ?

    Car towing will be arranged by Maruti Suzuki Dealer. For warranty repairs it will be free, and for accidental repairs it will be covered as per the insurance policy.

    What services are not covered for free by roadside assistance?

    As the subscriber, the following cases will be charged to you:

    i. Retrieval of key locked inside the car.

    ii. Tyre puncture.

    iii. Fuel arrangement and filling.

    iv. Jobs related to externally fitted CNG/LPG kits.

    v. Battery jump start required ( If battery becomes drained due to the subscriber's negligence).

    What should I do in the case of accidents involving third party damage, or bodily injury to a third person, or causing the death of a third person?

    Notify our subscription partner Myles within 24 hours of the accident at 88-8222-2222 / with all the details, and lodge a complaint/First Information Report with the nearest police station. In case of an accident involving damage to the car, or third party property damage, or bodily injury to a third person, you will have to provide our subscription partner with these necessary details below and shall, if required, appear before the Court or any other authority.

    (a) Date, time, and place of accident

    (b) The license plate numbers of any other vehicles involved, their make and year, their identification number (serial number), and the insurance certificate's number (with name, address and phone number of the insurance agent).

    (c) The names, addresses, and driver's license numbers of the persons involved in the incident.

    (d) The name, address, and driver's license number of the owner of the vehicle (if he or she is not the driver).

    (e) The name, addresses, and phone numbers of witnesses, passengers, and any other involved persons.

    (f) Circumstances of the accident, describing immediate surrounding environment and the position of the car prior to the accident.

    (g) A police report is required regardless of liability or fault. You shall specify in your detailed written complaint to the police the actual facts only. You shall ensure that such complaint shall not contain any discrepancy, inconsistencies or distortions from actual facts as the same would be detrimental to a valid insurance or other claim by Myles. Any loss occasioned to Myles due to an inconsistent or distorted complaint by you shall be borne by you.

    What happens in case the car gets stolen?

    You shall immediately notify Myles team via email on the ID shared in the subscription agreement, about the theft of the car with details, and lodge a complaint/First Information Report with the nearest police station.

    What not to do

    Are there any restrictions to where I can travel?

    You can drive within Indian geographical limits.

    Can I use the car for rideshare services?

    No, the vehicle cannot be used for any commercial purposes.

    Are there any restrictions on the number of passengers?

    We suggest you comply with the manufacturer prescribed seating capacity of the car.

    Can I make modifications or alterations to the car?

    No, you cannot make any modifications or alterations to the car provided to you. However, you can fix detachable accessories which can be easily removed, as long as the warranty of the car doesn’t get affected.