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The subscribed car delivery usually takes 15 days from the time of booking, subject to timely collection of documents & verification, and vehicle availability. You will be kept updated at all stages of the process.
All prices are displayed on the website, and are inclusive of GST. Initially, you need to pay a security deposit for 1 month, a Subscription booking amount, 3 PDC's of 1 month rental each and 1 PDC of 3 months rental (on account of excess mileage) and advance lease Subscription fees. Thereafter, you have to pay the lease Subscription fee on a monthly basis to continue your Subscription.
Offers on Subscription cars are subject to change. Prices shown on the website are indicative. Actual Subscription prices will be as per the car price and consumer offers at the time of invoicing.
Our Subscription tenures are flexible for you to subscribe for a period of 12, 24, 36, or 48 months.
Your subscribed car will be registered in your name and leased by our subscription partner & hypothecated to ALD.
The penalty charges on foreclosure and modifications are subject to your request and the stage of the Subscription journey you place it at. Please refer to the Policy Document (Customer Agreement) and T&Cs carefully to know more.
Lock-in period means the fixed non-cancellation period during which you are not permitted to cancel the Subscription. The Lock-in period for any tenure is 6 months.
You can subscribe to a car for 12, 24, 36, or 48 months depending on your need.
If you decide to extend the Subscription period while you are using the car, you will need to give a prior written request of 30 days to our subscription partner for the extension. Upon receipt of the request, our subscription partner shall ascertain the possibility of extension and communicate the same to you. If subscription partner confirms the availability of the vehicle for aforesaid extension, then you shall be required to pay revised Subscription fee as advised by subscription partner for the additional term.
Subscription will include-
Vehicle usage for the selected tenure and will be inclusive of the below:
-Zero Dep Insurance (Maruti Insurance)
-Maintenance Expenses - Scheduled and Unscheduled through MSIL Dealership
-Roadside Assistance (2 per year, No pick up)
The Lock-in period for a Brand New Car is 6 months.
1. Foreclosure before Lock-in period - Rental to be paid up to end of Lock-in period
2. Foreclosure after Lock-in period - As per Optiflex chart of ALD
Yes, you can terminate the Subscription and surrender the vehicle after Lock-in period by giving an advance written notice of 30 days. Minimal termination charges will apply in this case.
Yes, you can buy the car. It will be considered as a premature termination & hence you will need to pay the foreclosure amount. The vehicle will then be available at MRV.
You can upgrade your vehicle at the end of your lock-in period at the price and terms prevailing at that time. Termination charges as per Optiflex chart will be applicable.
Yes, if you have a valid driving license & PAN card. Eligibility is further determined by a number of different risk factors. Credit factors are also considered. We also accept joint applications where both applicants will need to qualify for the Subscription.
Car delivery usually takes up to 20 days from the time of booking, subject to the timely collection of documents, verification, and availability. You will be kept informed at all the stages in the case of any changes or unforeseen delays.
You can cancel the booking provided that the vehicle has not been retailed or registered by the dealer.
Yes, the person whose driving license and ID proof was provided to us (while placing the booking) needs to be present for delivery. A checklist for the car needs to be signed at the time of taking the delivery of the car.
Security Deposit (One Month Rent) + One month advance rental. 3 PDC's of 1 month rental each and 1 PDC of 3 months rental (on account of excess mileage). The Subscription Fee is inclusive of Goods & Services Tax (GST) and/or such other indirect taxes and cess.
You will need to pay the Subscription fees by 1st of every month in advance. At the end of your contract, you will also have to pay any charges caused by negligent driving or excess Km charges, if any.
You will need to pay the Subscription Fee to ALD on monthly basis on or before 5th day of every month during Subscription period or additional term, as the case may be.
We will set up an automatic debit mechanism on your bank account - this automatic debit will happen only as long as you are using the car. We will cancel the automatic debit once you return the car.
There are no charges in case of damages unless there is found to be a case of negligent driving.
Any case in which the insurance company rejects payment of damages due to irresponsible driving comes under negligent driving. E.g. drunk driving, minor driving, driving without license at the time of mishap.
Interest rate of 2% per month will be charged.
Insurance & filing charges of the vehicle will be done by ALD. These charges are included in the Subscription fee.
All toll, parking, interstate taxes and fines/challans will be borne by you. Fastag for the vehicle will be procured by the service provider. But recharge of Fastag to be done by you.
Please treat it as your own car. But please remember that you will continue to be liable for the car (and all associated incidents) even when someone else is driving it. Also, this excludes commercial usage of car (e.g., using it as a taxi, or sub-renting it), which is not allowed. Please refer to the Agreement for the terms of usage of the car.
Your Subscription comes with Mileage options of 10000/15000/20000/25000 km per annum - the accumulated Kms for the tenure subscribed. For any extra Kms driven beyond the accumulated Kms, applicable charges would be applied.
ALD will take care of the maintenance of the car provided there is no negligence in usage of the car.
For the purpose of maintenance, negligent driving includes:
1. Minor driving
3. Commercial usage
4. Drunk driving
5. Violating any traffic rule as per RTO
6. Driving beyond Indian geographical area
7. Not maintaining car as per standard PMS schedule
Maintenance of the vehicle will be done at MSIL authorized workshops and will be fitted with MGP only.
All maintenance which is part of regular wear and tear, and anything that arises out of non-negligent driving.
We wish you a safe drive and hope you never have to go through this! However, in this unfortunate event, please notify ALD immediately and we will guide you through the entire process. We will coordinate with the roadside assistance and insurance. Unless unavoidable, please do not leave the place of the accident until proper support has arrived. You may be required to file/sign formality documents associated with the accident.
In such a case, you can have the car repaired from a manufacturer authorized workshop and cover the bills of repairs but please ensure bills are issued in the name of ALD. You will need to submit the original invoice to our representative. We will verify the authenticity of this invoice and repairs and if found in order, we will reimburse the cost incurred by you within 7 days of receipt of invoice. Subject to prior intimation and approval from ALD.
As a subscriber, 2 instances of Roadside Assistance for each year are provided under this Subscription plan.
Yes, towing charges are included in case of accidents and roadside assistance required due to manufacturing defects. The remaining charges are to be borne by customer only.
Towing to the nearest workshop within the registered city, any immediate roadside fixes like Jumpstart, Tyre pressure etc. are the only services covered under roadside assistance. The below roadside assistance faults will be charged to the customer:
i. Retrieval of key locked inside the car
ii. Tyre puncture
iii. Fuel arrangement and filling
iv. Jobs related to externally-fitted CNG/LPG kits.
You shall, within 24 hours, notify ALD of the occurrence of accident of the Vehicle with details thereof and lodge a complaint/First Information Report with the nearest police station. In case of an accident involving damage to the vehicle or third party property damage or involving bodily injury to third person, you shall furnish to ALD following details and shall, if required, appear before the Court or any other authority to give evidence thereof:
(a) Date, time, and place of accident;
(b) The license plate numbers of any other vehicles involved, their make and year, their identification number (serial number), and the insurance certificate's number (with name, address and phone number of the insurance agent);
(c) The names, addresses, and driver's license numbers of the persons involved in the incident;
(d) The name, address, and driver's license number of the owner of the vehicle (if he or she is not the driver);
(e) The name, addresses, and phone number of witnesses, passengers, and any other involved persons;
(f) Circumstances of the accident describing immediate surrounding environment and the Vehicle position prior to the accident; and
(g) A police report is required regardless of liability or fault. You shall specify in your detailed written complaint to the police the actual facts only. You shall ensure that such complaint shall not contain any discrepancy, inconsistencies or distortions from actual facts as the same would be detrimental to a valid insurance or other claim by ALD. Any loss occasioned to ALD due to a discrepant, inconsistent or distorted complaint by you shall be borne by you.
You shall immediately notify us via email on ""firstname.lastname@example.org"" of the occurrence of theft of the car with details thereof and lodge a complaint/First Information Report with the nearest police station. Your liability, incase of theft, would be the difference between the booking value and insurance settlement amount or entire Book Value due to negligence.
Normal wear and tear is acceptable. Anything over and above would be chargeable and ALD/MSIL Dealer decision will be final. Please refer to ALD user guide.