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New Delhi: Maruti Suzuki India Limited’s (Maruti Suzuki) service network has set a new benchmark of attending over 2.84 crore vehicles in a single financial year. This is the highest-ever service load managed in the Company’s history.
The milestone has been enabled by Maruti Suzuki’s expansive service network of 5,926 service touchpoints across India, supported by trained manpower, robust processes, and technology-enabled service operations.
Mr. Hisashi Takeuchi, Managing Director & CEO, Maruti Suzuki India Limited, said, “Achieving our highest-ever annual service load is a significant milestone and reflects the trust customers place in Maruti Suzuki’s after-sales capabilities. I would also like to thank our channel partners for their continued commitment and tireless efforts, which have been instrumental in achieving this milestone.”
He added, “High-quality after-sales service
is essential for maintaining vehicle health
and ensuring optimal performance
throughout its lifecycle. It plays a key role
in building long-term customer confidence
and strengthening brand loyalty. Since our
inception, we have consistently believed
that our service footprint should remain
ahead of sales. As vehicle technologies
advance and customer expectations
continue to evolve, we remain committed
to expanding our service footprint and
introducing innovative service formats to
address diverse customer needs more efficiently. By FY 2030-31, we aim to establish about 8,000# service
touchpoints.”
Issued by:
Corporate Communication,
Maruti Suzuki India Limited,
1, Nelson Mandela Road,
Vasant Kunj, New Delhi
Ph: 91-11-4678 1000
Email: corp.comm@maruti.co.in
Website: www.marutisuzuki.com
X: @Maruti_Corp