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FAQs on Smart Maintenance Plan
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Smart Maintenance Plan (SMP) is a comprehensive, long‑term maintenance package offered by Maruti Suzuki Service that covers Periodic Maintenance Services (PMS) for a defined duration or mileage. SMP helps customers manage vehicle maintenance costs in advance, ensuring hassle‑free ownership and regular servicing with genuine parts and standardized service quality.
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A. Private Vehicles
2 Years / 20,000 km (extendable up to 10 Years / 1 lakh km, whichever is earlier)
5 Years / 50,000 km (extendable up to 10 Years / 1 lakh km , whichever is earlier)
10 Years / 1 lakh km , whichever is earlier
B. Commercial / Fleet Vehicles
2 Years / 20,000 km (extendable up to 10 Years / 1.6 lakh km , whichever is earlier)
5 Years / 50,000 km (extendable up to 10 Years / 1.6 lakh km , whichever is earlier)
10 Years / 1.6 lakh km , whichever is earlier
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SMP is applicable to all Maruti Suzuki models, including Electric Vehicles (EVs).
Both private and commercial/fleet vehicles are eligible, subject to defined duration and mileage limits.
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Standard Warranty and Extended Warranty cover repairs related to manufacturing or component failures. SMP focuses on periodic maintenance services, such as scheduled servicing, labour, parts, and consumables.
Even if a vehicle is under Standard or Extended Warranty, SMP is recommended, as maintenance expenses are not covered under warranty.
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Yes. SMP can be purchased independently, even if Extended Warranty is not available or not opted for, subject to vehicle eligibility.
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Yes. SMP offers flexible renewal options.
A. Private Vehicles
2 Years / 20,000 km (extendable up to 10 Years / 1 lakh km , whichever is earlier)
5 Years / 50,000 km (extendable up to 10 Years / 1 lakh km , whichever is earlier)
10 Years / 1 lakh km , whichever is earlier.
B. Commercial / Fleet Vehicles
2 Years / 20,000 km (extendable up to 10 Years / 1.6 lakh km , whichever is earlier)
5 Years / 50,000 km (extendable up to 10 Years / 1.6 lakh km , whichever is earlier)
10 Years / 1.6 lakh km , whichever is earlier
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SMP covers Periodic Maintenance Services, which may include:
- Scheduled service labour
- Replacement of PMS parts
- Replacement of PMS consumables
- Clutch & Brake overhaul additional services’ wear-and-tear parts (if purchased)
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Key benefits of Smart Maintenance Plan include:
- Pan-India validity – services can be availed at any Maruti Suzuki dealer
- Protection against inflation in service costs
- Long-term cost savings
- Flexible package options
- Improved vehicle health through timely servicing
- Peace of mind and convenience for customers
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Services under SMP can be availed as per the number of periodic services covered in the selected package, within
the defined validity period and mileage limit.
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No. SMP offers Pan-India validity.
Customers can avail covered services at any authorized Maruti Suzuki dealer across India, irrespective of the selling or
enrolling dealer.
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SMP coverage starts from the package enrolment date and remains valid for the selected duration or mileage limit
(whichever occurs first), as mentioned in the SMP certificate.
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Yes. SMP can be cancelled during the active period.
- Service Maintenance Package can be cancelled anytime during the coverage period; the dealer will refund the unused balance after deducting a 10% penalty on the remaining amount to customer. Facilitation charges (2.25% debited by MSIL) included in 10% penalty will not be refunded to dealer.
- Service Maintenance Package can’t be cancelled after coverage validity period has expired.