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Maruti Suzuki Smart Finance

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Disclaimer: I accept the Terms of use. I am explicity soliciting a call and message via whatsapp and other medium & am allowing this information to be used by Maruti Suzuki & its partners to customize car loan offerings to my porifle in accordance with the MSIL privacy policy. The load process would be subject to these terms.

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4 Simple Steps to

Finance your car

Step1

Verify your details

Select your car and a ARENA dealership near you

Step 2

select the loan offer

Compare and select the best offer

Step 3

upload your documents

Apply for the loan online by uploading digital documents

Step4

Verification

Financier verifies and sanctions loan online

Frequently asked questions

Frequently asked questions

VIEW MORE QUESTIONS

What is the Maruti Suzuki Smart Finance?

Maruti Suzuki Smart Finance is an one-stop solution for all customer financing needs. It's an end to end digital auto financing platform where the customer can view, compare and apply for a loan of their choice. The customer can also derive his on-road price (by selecting accessories, insurance etc. as per the need) and track the loan application in real time. Maruti Suzuki Smart Finance is India’s first Online and end to end car finance platform providing an easy and convenient car financing solution to the Car buyer.

Is the platform only for salaried customers?

The platform is catering to all profiles of customers :Salaried, Self Employed (Income proof) and Self Employed (without income proof)

How many cities are covered under Maruti Suzuki Smart Finance?

The platform is available to customers across India and the customer can avail finance from anywhere as the process is completely online.

Are the offers competitive compared to other online marketplaces?

Yes, Offer will be competitive v/s the other online Marketplaces. However, there might be some change in the overall car loan pricing, as banks typically have less overheads and cost with regard to direct customer channels. One of the major USP in Maruti Suzuki Smart Finance is to showcase the Pre-approved Offer which is the best available offer in the market for the customer.

What is the advantage of applying for a loan online?

There are various advantages for online application; Online loan application will give the customer the chance to view all available Finance offers in one single page before selecting the one that is best for them. Also, it is a hassle-free journey with document upload and online sanction letter facility. All this comes with complete transparency of fee and charges.

Can the customer enter an email / phone number that is not linked to their Bank Account or documents?

To get the best deals on car finance and for proper verification of loan application, it is recommended that the customer shares the correct details which are available with the bank. Please also ensure that the details (email, phone number etc.) match the documents provided.

Do you have offers for employers?

There are select corporate offers from MSIL present on the platform. MSIL is also regularly incorporating best car loan offers from the financier's side to to give customers the best in market offering which is tailor-made for them. To get more details on the available offers, please contact our dealers directly.

How is Maruti Suzuki showing customers a loan offer?

MSIL has collaborated with fianciers to show the most competitive offers. All offers shown on platform are from financiers and financing is at sole discretion of financiers.

Can an offer be customized?

Yes, customization is possible and customer can select his own down-payment, tenure & loan amount (subject to his eligibility). This will enable the customer to and derive his own EMI as per the need.

What is a pre-approved offer?

Pre-approved offers are loan offers for customers that already have an existing relationship with the financier and typically do not require any documentation formalities for loan approval. A Pre-approved offer is generally the best available offer in the market for the customer.

What is a custom offer?

Custom offers are those loan offers are tailored for you on the basis of the details that you have entered on the platform. Please note that all offers are at the sole discretion of the financier.

Are my documents safe?

All documents are kept secure on the platform. Please refer to the privacy policy for more details.

How long will the loan application process take?

The loan application verification process is conducted by the financiers and varies from person to person. On average, the loan approval is done within 48 hours of application being submitted to financiers.

Can the customer apply for another loan after being rejected?

Yes, the customer can apply for another loan from a different financier after being rejected. Another financier should be selected to proceed.

What is the difference between sanctioned and disbursed?

Sanctioned refers to the stage where bank approves the loan application. At this point the customer can download the sanction letter and get in touch with the dealer to get the loan disbursed. Some formalities, like signing the car loan agreement, post-dated cheques etc. need to be completed before loan is finally disbursed. Disbursed state refers to the point at which the loan amount is remitted to Dealer by the financier once all loan related formalities are completed.

Can the customer change their loan after applying?

The sanction letter is only applicable for the specified loan amount, model, variant & dealer. In order to change the loan amount after sanctioned state, you can get in touch with the dealer or contact the financier directly.

How will the customer be notified of the loan approval?

The loan status on the website will be updated automatically after the financier verfies the documents. The dealer staff will also call the customer to notify them of the change. After the loan is sanctioned, the customer can download the sanction letter and visit or call the dealership to avail the loan.

What is the difference between on-road & ex-showroom prices?

The ex-showroom price refers to the basic cost of the car inclusive of GST, while the on-road price refers to the final price paid by the customer inclusive of state charges, insurance, accessories(if availed) etc. On Maruti Suzuki Smart Finance the customer is able to view the On-Road price and also derive his own On-road price by selecting accessories, Insurance, Extended warranty etc. as per their need.

How much time does a customer have to purchase a car after the loan is sanctioned?

Validity of the sanction letter will be mentioned on the letter itself and varies from financier to financier. On average, the sanction letter is valid for 60 to 90 days.

How many Financiers are on-boarded in Smart Finance?

Currently there are 28 Financiers available in Maruti Suzuki Smart Finance which includes major Private Banks, Public Sector Banks and NBFCs.

How do I raise a dispute for an error in my CIBIL Credit Information Report?

For CIBIL report related grievance, customers can reach out to Consumer Dispute Resolution | CIBIL or contact Maruti Suzuki contact details available on the website.

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How do I withdraw my consent for my CIBIL Credit Information Report?

To withdraw your consent kindly raise an issue on MSSF chatbot, our team will review and complete the deletion of your Credit consent within 7 days.

Maruti Suzuki Smart Finance: Finance Your New Car in Just a Few Clicks

The Easiest Way to Buy Your Dream Car

Maruti Suzuki, India’s largest carmaker, has launched an easy-to-use online platform to offer customers end to end car finance related services. Maruti Suzuki Smart Finance is a ONE-STOP SHOP for all Maruti Suzuki customers, where they can find myriad solutions for all their auto finance related needs. This includes finding the right finance partner, choosing the best loan option for their Maruti Suzuki ARENA car, completing related formalities, and disbursal of loan online as the platform acts as a facilitator between the financier and the customer.

Maruti Suzuki Smart Finance is where car finance becomes simple and hassle-free. Whether you are looking for the best car finance deals when buying a new Maruti Suzuki ARENA car or customised car loan offers; you will find everything you need at Maruti Suzuki Smart Finance. This online platform lets you explore from a wide range of loan offers based on your needs, giving you the choice of selecting a suitable down payment and loan tenure. You can also get customised EMI deals based on your preferences. What’s more, these car loan offers are applicable on the entire Maruti Suzuki ARENA line-up.

Maruti Suzuki Smart Finance is associated with a number of financiers from which Maruti Suzuki ARENA customers can choose, based on their profiles. With a wide range of Maruti Suzuki Smart Finance schemes available, you can opt for low down payments, customised loans, and low interest rates with schemes that have been curated exclusively for Maruti Suzuki customers. Under these schemes, you can not only avail several car loan offers, but also get online car loan approvals on all ARENA cars and across the entire network of Maruti Suzuki ARENA dealerships.

Right from selecting a bank to finding a customised loan based on your needs, Maruti Suzuki Smart Finance will assist you throughout your journey.

Finance your new car in four easy steps and experience an integrated online car buying journey today!

Read More

TERMS OF USE

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Please read these terms and conditions carefully. By accessing this site and any pages thereof, you agree to be bound by the terms and conditions below, in addition to terms applicable to Auto Card Loyalty Program. Usage of any Maruti website indicates unconditional acceptance of these terms.

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Eligibility

You Warrant That You Are Competent To Contract As Per Indian Contract Act, 1872 In Accordance With All Terms And Conditions Of Booking, Sale And Delivery Of Vehicle(S) Manufactured And Marketed By Maruti Suzuki India Limited (Hereinafter Referred To As "MSIL").

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Copy @Maruti Suzuki India Limited 2017.

Copyright In The Pages And In The Screens Displaying The Pages, In The Information And Material Therein And In Their Arrangement, Is Owned By MSIL Unless Otherwise Indicated.

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Trademarks

Maruti Suzuki Used Severally Or In Conjunction With SUZUKI Or Other Mark(S), Wing Device, S Device, Model Names And Other Marks Developed By MSIL In Relation To Services Are Marks And Service Marks Owned By MSIL And Suzuki Motor Corporation, Japan.

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Use of Information and Materials

The Information And Materials Contained In These Pages, And The Terms, Conditions, And Descriptions That Appear, Are Subject To Change. Unauthorized Use Of MSIL's Websites And Systems Including But Not Limited To Unauthorized Entry Into MSIL's Systems, Misuse Of Passwords, Or Misuse Of Any Information Posted On A Site Is Strictly Prohibited. Not All Products And Services Are Available In All Geographic Areas. Your Eligibility For Particular Products And Services Is Subject To Final Determination By MSIL And/Or Its Affiliates

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Links

This Site May Contain Links To Websites Controlled Or Offered By Third Parties (Non-Affiliates Of MSIL). MSIL Hereby Disclaims Liability For, Any Information, Materials, And Products Or Services Posted Or Offered At Any Of The Third Party Sites Linked To This Website. By Creating A Link To A Third Party Website, MSIL Does Not Endorse Or Recommend Any Products Or Services Offered Or Information Contained At That Website, Nor Is MSIL Liable For Any Failure Of Products Or Services Offered Or Advertised At Those Sites. Such Third Party May Have A Privacy Policy Different From That Of MSIL And The Third Party Website May Provide Less Security Than The MSIL Site.

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No Warranty

The Information And Materials Contained In This Site, Including Text, Graphics, Links Or Other Items Are Provided "As Is", "As Available". MSIL Does Not Warrant The Accuracy, Adequacy Or Completeness Of This Information And Materials And Expressly Disclaims Liability For Errors Or Omissions In This Information And Materials. No Warranty Of Any Kind, Implied, Expressed Or Statutory Including But Not Limited To The Warranties Of Non-Infringement Of Third Party Rights, Title, Merchantability, Fitness For A Particular Purpose And Freedom From Computer Virus, Is Given In Conjunction With The Information And Materials.

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Limitation of Liability

In No Event Will MSIL Be Liable For Any Damages, Including Without Limitation Direct Or Indirect, Special, Incidental, Or Consequential Damages, Losses Or Expenses Arising In Connection With This Site Or Any Linked Site Or Use Thereof Or Inability To Use By Any Party, Or In Connection With Any Failure Of Performance, Error, Omission, Interruption, Defect, Delay In Operation Or Transmission, Computer Virus Or Line Or System Failure, Even If MSIL, Or Representatives Thereof, Are Advised Of The Possibility Of Such Damages, Losses Or Expenses

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Submissions

All Information Submitted To MSIL Via This Site Shall Be Deemed And Remain The Property Of MSIL And MSIL Shall Be Free To Use, For Any Purpose, Any Idea, Concepts, Know-How Or Techniques Contained In Information A Visitor To This Site Provides MSIL Through This Site. MSIL Shall Not Be Subject To Any Obligations Of Confidentiality Regarding Submitted Information Except As Agreed By The MSIL Entity Having The Direct Customer Relationship Or As Otherwise Specifically Agreed Or Required By Law. Nothing Contained Herein Shall Be Construed As Limiting Or Reducing MSIL's Responsibilities And Obligations To Customers In Accordance With The MSIL Privacy Promise For Consumers.

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Availability

This Site Is Not Intended For Distribution To, Or Use By, Any Person Or Entity In Any Jurisdiction Or Country Where Such Distribution Or Use Would Be Contrary To Local Law Or Regulation.

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Termination/Access Restriction

Maruti Suzuki Reserves The Right, In Its Sole Discretion, To Terminate Your Access To Any Or All Maruti Suzuki Websites And The Related Services Or Any Portion Thereof At Any Time, Without Notice.

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Modification of These Terms of Use

Maruti Suzuki Reserves The Right To Change The Terms, Conditions, And Notices Under Which The Maruti Suzuki Websites Are Offered, Including But Not Limited To The Charges Associated With The Use Of The Maruti Suzuki Websites. You Are Responsible For Regularly Reviewing These Terms And Conditions.

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Additional Terms

Certain Sections Or Pages On This Site May Contain Separate Terms And Conditions, Which Are In Addition To These Terms And Conditions. In The Event Of A Conflict, The Additional Terms And Conditions Will Govern For Those Sections Or Pages.

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Governing Law

Use of this site shall be governed by all applicable laws, rules and regulations of the Union of India, its States and Union Territories.

Terms and Conditions for online booking of NEXA Models by Maruti Suzuki India Limited (“MSIL”) with an authorized NEXA dealer of MSIL

  • "Customer" means a prospective customer interested in online booking of NEXA Models from an authorized NEXA Dealer of MSIL and includes any Individual/ Firm/ Proprietorship/ Company or other legal entity.
  • In the event that the Customer is booking on behalf of another person, the necessary details of such other person is also required to be mentioned and the requisite details of such other person are required to be produced at the Authorized NEXA Dealership as per requirement by the Authorized NEXA Dealer.
  • In the event that the Customer wants to make a booking of more than one vehicle, the booking process is required to be repeated. In other words, one vehicle can be booked per booking.
  • The online booking facility is for the convenience of the customers.
  • The details of the Customer as provided by the Customer shall be used by MSIL and its Authorized NEXA Dealers for all correspondences with the Customer.
  • Booking is allowed only with the authorized NEXA Dealers of MSIL as mentioned on this NEXA Website.
  • The Customer is requested to thoroughly read and understand updated specifications, features of NEXA MODELS posted on the official NEXA website before making their choice. The choice of variants of the NEXA models would be updated on the NEXA Website from time to time and shall be subject to availability at the selected Authorized NEXA Dealership.
  • The price of the vehicle shall be as applicable on the date of invoicing of the vehicle. The prices are subject to change and we are not responsible / legally bound to inform you in advance.
  • All formalities with respect to purchase of NEXA MODELS, including but not limited to the registration process shall be performed at the respective Authorized NEXA Dealership.
  • The sale and delivery of NEXA MODELS shall be subject to fulfillment of all applicable statutory obligations and submission of requisite supporting documents. The originals of these documents will need to be produced at the Authorized NEXA Dealership. In the event of the Customers failure to ensure compliance of these requirements, the booking amount paid by the Customer is liable to be forfeited.
  • MSIL shall not be responsible for the collection of booking amount or entire payment for NEXA MODELS. The Collection of payment and the delivery of NEXA MODELS shall be the responsibility of the Authorized NEXA Dealer.
  • All parties shall ensure the compliance of the applicable provisions of the Information Technology Act, 2000 and its allied rules as amended from time to time.
  • The Terms of Use and the Privacy Policy provided on "www.Nexaexperience.com" shall be deemed to be a part and parcel of these terms and conditions.
  • We assume that you have read all terms and conditions before going ahead with online booking.

Acceptance of Payment towards booking

  • Acceptance of online booking payment is taken on behalf of the Authorized NEXA Dealer by a payment gateway.
  • The online booking engine is available at “www.Nexaexperience.com” whereas payment gateway is powered by the Intermediary providing payment gateway and merchant services.
  • Payments made by the Customer for online booking of NEXA MODELS through payment gateway IMS are subject to the terms and conditions as provided by the payment gateway intermediary/ merchant service provider. MSIL or its Authorized NEXA Dealers would not be responsible for any non-payment or wrong payment made in respect of the booking through the payment gateway.
  • The Booking amount for NEXA MODELS will be displayed on “www.Nexaexperience.com”.You cannot pay more or less than the mentioned amount for online booking of NEXA Models.
  • The Booking Amount can be paid online using Debit Card/ Credit Card/ Internet Banking.
  • Processing fees for booking amount paid by the Customer will be borne by the Authorized NEXA Dealer.
  • The Customer needs to provide accurate and complete information while filling the form online.
  • After online submission of the form and the valid online payment transaction, the system will generate a Payment Confirmation Reference Number and receipt of payment towards the booking amount. The Customer shall use the reference number and receipt to communicate with the Authorized NEXA Dealer.
  • The booking shall be binding only after the receipt of the full balance price of NEXA MODELS and submission of requisite supporting documents. Until then, the online booking is merely a request on part of the Customer and an indication of an intention to sell on the part of the Authorized NEXA Dealer and does not result in a booking confirmation or contract of sale and does not impose financial implications on MSIL or the Authorized NEXA Dealer except as provided herein in these terms and conditions.
  • MSIL retains the right to revise the specification, standard fitment and/or accessories of/for NEXA MODELS or introduce new variants or their versions or discontinue earlier variants or versions.

Delivery of NEXA MODELS

  • The waiting period and the expected delivery date shall be communicated by the Authorized NEXA Dealer.
  • The Customer is required to follow the cancellation/refund procedure as mentioned herein.

Cancellation, Modification, Refund

  • Cancelation request, if any, should be placed by the customer online in case of online bookings. Please note that there will be no offline cancelations at the Authorized NEXA Dealership for online bookings.
  • There will be no booking cancellation charges if the customer cancels the booking.
  • The online booking amount shall be refunded to the Customer through the same mode that used for making the payment for booking. It takes 25-30 days* for the amount to get refunded. No cash payments would be made by the Authorized NEXA Dealership to the Customers.
  • The refund, once processed from NEXA Dealer (acquirer/acquiring bank) end, is credited to the pool account of the issuer bank. The actual credit posted to the cardholder’s account is subject to an internal reconciliation process by the issuer bank. If the funds have not been credited to the cardholder’s account, he/she may be advised to approach the issuing bank customer care or escalate appropriately within the issuing bank for resolution.
  • If there is still no resolution, cardholder has the right to raise a dispute with the issuing bank.
  • If any other amount is paid offline by the customer to the Authorized NEXA Dealer towards the price of the NEXA Model, Accessories or statutory requirement, then the customer has to claim the said amount offline from the Authorized NEXA Dealer and no online transaction shall be made in this regard.
  • No changes and/or modification are allowed online for NEXA MODELS after the Booking has been made.
  • For any change/modification, the existing booking is supposed to be cancelled and the fresh booking is required to be made.

General Terms

  • MSIL reserves the right to amend these Terms and Conditions and may withdraw or discontinue the offer of online booking without prior notice.
  • MSIL or the Authorized NEXA Dealer shall not be responsible for delay, loss or non-receipt of online booking information or any other form of submission not contemplated herein.
  • MSIL reserves the right to change the variants, variant names and specifications at its own discretion and will make reasonable efforts to keep the Customer informed before the completion of the sales process.
  • MSIL and its Authorized NEXA Dealership will not assume any liability of any inability or failure on their part in executing any order registered by any Customer on account of any causes, constituting a force majeure or otherwise, beyond their control.
  • In case of any dispute, inconvenience or loss due to an act or omission of the Customer, the Customer agrees to indemnify MSIL and its Authorized NEXA Dealer.
  • Any dispute relating to enforcement, interpretation or application of these terms and conditions shall be subject to Arbitration by single arbitrator appointed mutually by both the parties. The venue of Arbitration shall be at New Delhi. The Arbitration Proceedings shall be in accordance with the Arbitration and Conciliation Act, 1996 and its allied rules as amended from time to time. The Parties submit to the exclusive jurisdiction of the courts at New Delhi.
  • The Agreement shall be governed by the laws as applicable in India.
  • MSIL reserves the right to alter any terms and conditions or the process itself clause at its sole discretion as and when considered necessary. Reasonable efforts will be made to keep Customer informed of such changes.
  • By Booking online via the NEXA Website, the Customer accepts and agrees to the above terms and conditions and also gives his unconditional consent for being contacted for Maruti Suzuki Products/Services over your telephone/mobile phone/email/sms. Non-acceptance of any of these terms and conditions will result in disqualification.
  • The booking using this online facility is optional. NEXA MODELS can be booked and purchased without booking from the NEXA Website as well.
  • The offer to purchase NEXA MODELS subject to these terms and conditions is optional and the customer may choose not to book the NEXA MODELS in response to the offer.
  • MSIL, its Directors, Employees, Authorized NEXA Dealers, Consultants assume no liability whatsoever for any direct or indirect loss or damage arising from a Customer’s applying for purchase of NEXA MODELS as per the Terms and Conditions.
  • The Booking amount paid by the Customer shall be adjusted against the Purchase price of NEXA MODELS at the time of invoicing.
  • Pursuant to the booking, the Customer will be contacted by the assigned Relationship Manager at the earliest.

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Privacy Policy

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Maruti Statement of Privacy

At Maruti We Take Your Privacy Seriously. Please Read the Following To Learn More About Our Terms And Conditions.

By accessing, downloading, or using the digital Platform(s) that we operate, which has a direct link to this Policy, you agree to be governed by the Privacy Policy of the Company. This Privacy Policy must be read in conjunction and together with the Terms of Use of the particular Platform you are using.

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What the Terms of Condition cover

This Covers Maruti's Treatment Of Personally Information That Maruti Collects When You Are On Maruti Suzuki webSites , e-applications or digital platforms And When You Use any of Our Services. This Policy Also Covers Maruti's Treatment or processing Of Any Personal Information That Maruti Shares With You. This Policy Does Not .Apply To The Practices Of Companies That Maruti Does Not Own Or Control Or Maruti Does Not Own Or Employ Or Manage.

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Information Collection and Use

Maruti Collects Personal Information When You Register For A Maruti Account ,When you make an enquiry about any of our products, or When You Choose The Services And Promotions. Maruti Suzuki May Also Receive Personal Information From Our Business Partners. When You Register With Maruti Suzuki, We Ask For Your Name, E-Mail Address, Birth Date, Gender, Occupation, Industry And Personal Interest. Once You Register With Maruti And Sign In To Our Services, You Are Not Anonymous To Us. Maruti Uses Information For Three General Purpose: To Fulfill Your Requests For Certain Products And Services And To Contact You About Specials And New Products and carry out essential business functions.

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Information Sharing and Disclosure

Maruti Will Not Sell Or Rent Your Personal Information To Anyone. Maruti Will share Personal Information About You only When: We Have Consent To Share The Information We Need To Share Your Information To Provide The Product or where it is necessary for us to provide you with a service at your request Or We Respond To Subpoenas, Court Orders Or Legal Process. When We Find Your Action On The Web Site Violates The Maruti Terms And Condition Or Any Of Your Usage Guidelines For Specific Products Or Services.

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Security

Your Maruti Suzuki Account Information Is Password-Protected For Your Privacy And Security. We Have Taken Adequate Measures To Secure Access To Your Personal Data

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Changes to this Policy

Maruti Suzuki India Ltd May Edit This Policy From Time To Time. If We Make Any Substantial Changes, We Will Notify You By Posting A Prominent Announcement On Our Pages and your use of the Services after such notice shall be deemed as acceptance of such changes to our Privacy Policy. Please check back frequently to see any updates or changes to our privacy policy.

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Terms and Conditions

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By clicking or ticking on the checkbox and clicking on the 'I agree and accept' tab below, the Customer hereby voluntarily agrees, declares, confirms and expressly consents as under:

  • The Customer hereby expressly consents to and authorises Maruti Suzuki India Limited (“MSIL”) to share personal information in relation to the Customer such as the Customer’s name, mobile number, email address, OTP verification details and/or any other Information (defined below) of the Customer with various banks, NBFC’s and acknowledges that the said banks/NBFC’s may share the information with credit bureaus, generate a credit score, perform a credit scrub/ credit bureau check, map the Information with its database and check the eligibility of the Customer for an offer with the respective bank for a loan or for any other product and the Customer authorises MSIL to show such offer/s to the Customer on the platform.

  • The bank may at any time in its sole discretion reject or accept the loan application of the Customer and the bank shall not be required to provide any reason whatsoever for such acceptance or rejection.

  • The Customer hereby agrees and undertakes that the Customer is merely applying/ submitting a request through the MSIL platform for a loan from the relevant bank and the bank may sanction/ grant the loan at its sole discretion and any sanction/ grant of the loan shall be subject to the verification by the bank of the loan application and the completion of the loan process as prescribed by the bank, subject to the satisfaction of the bank.

  • The Customer hereby agrees and accepts that in the bank agrees to sanction the loan to the Customer, the loan application of the Customer, the disbursement of the loan by the bank is subject to the Customer signing and submitting all such documents as may be required by the bank including submission of all know your customer (KYC) documents, execution of the loan agreement (in the form and manner as may be required by the bank), Regional Transport Office forms and such other forms and/or documents as may be required by the bank for the completion of the loan process as prescribed by the bank, subject to the satisfaction of the bank.

  • The bank may disburse the loan amount to the account of the dealer/ MSIL as the case may be, at its sole discretion.

  • Even after the loan application of the Customer has been accepted by the bank, the disbursement of the loan amount shall be subject to the sole discretion of the bank.

  • The offer details shown to the Customer on the MSIL platform is merely an indicative offer and shall be subject to change at the discretion of the bank.

  • The Customer hereby expressly consents to and authorises MSIL and the bank (whether acting by itself or through any of its service providers, and whether in automated manner or otherwise), to do and undertake any of the following and for the following purposes, in relation the Customer’s application details, personal data and sensitive personal data or information such as name, mobile number and email address, papers and data relating to know your customer (KYC), credit information, financial information, bank account statements, salary related information, employment related information, vehicle related details, information regarding the dealer selected by the Customer, geographic/ location details, address and/or any other information that the bank deems fit for the purpose of processing the Customer’s application for loan with the relevant bank (collectively referred to as "Information"):

    1. For MSIL to retain, preserve, store, use and/or erase the Information, as its discretion including for any regulatory/ legal/ evidentiary purposes of MSIL and/or of the bank, as the case may be.
    2. For MSIL to share the Information with the bank(s), for the consumption, use, processing and storage by the bank and its service providers, without any further act, deed or writing on behalf of the Customer in relation to the purpose of processing the loan application of the Customer, execution of the loan agreement, completion of KYC and such other related purposes as may be determined by the bank.
    3. For the bank to retain, preserve, store, use and/or erase the Information, as per bank’s discretion for the purposes as mentioned hereunder and for a period beyond the same as may be required by the bank for any regulatory, legal and/or evidentiary purposes.
  • The Customer hereby further agrees that the bank shall not be responsible for the quality or delivery of the vehicle to the Customer and for any complaints, grievances that the with respect to the delivery of the vehicle, and/or any other product level disputes in relation to the vehicle, including for any defects, repair or replacements, servicing, expiry of warranty, delayed / no delivery, claim for damages or any other demand or liability of whatsoever nature in respect of the vehicle and the Customer agrees that the same shall be governed by the agreement/ terms and conditions between the Customer and MSIL/ the relevant dealer.

  • The Customer hereby understands that it is not mandatory for the Customer to give the consent as above, however, the Customer understands that agreeing to the processing of the Information as mentioned hereinabove, may result in faster evaluation of the Customer’s loan application with the bank.

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