It is our pleasure to assist you. You may kindly follow below escalation matrix if
your concerns are not resolved to your satisfaction.
Submission of Feedback/Query/Complaint
You may send your concern to the Dealer by clicking on the below link. Our Dealers are fully
equipped to handle your Feedback/Query/Complaint.
First Escalation to Maruti Suzuki Regional Office
If you did not receive any response from the Dealer within next 2 working days of submitting your
Feedback/Query/Complaint or the response given was not satisfactory, you may send your
Feedback/Query/Complaint to the Regional Office by clicking on the below link.
Final Escalation to Maruti Suzuki Customer Support Head
If you have still not received any satisfactory response from Regional Office within next 2 working
days after submitting your Feedback/Query/Complaint you may send your
Feedback/Query/Complaint to Customer Support Head by clicking on the below link.