Maruti Suzuki dealers in the domestic market will contact owners of all the affected vehicles. The dealer workshop technicians will inspect the condition and carry out the necessary replacement, free of cost.
The problem was noticed on the basis of internal quality checks undertaken by the Company. Accordingly, proactive action has been initiated in the interest of customers.
From customer perspective, there is no concern if the right hand side door (front and rear) is completely latched. If however, the door is half-latched then the door may open if pressure is applied from inside. Although it is a rare condition, but in view of customer safety, the Company is undertaking replacement of the door latch assembly, proactively.
Users of Maruti Suzuki Alto 800 and Alto K10 who purchased their cars on or after 8th December 2014 in the domestic market can check the Company’s website marutisuzuki.com to ascertain if their particular vehicle is among the above mentioned vehicles. This information is available immediately on the website.
The customer is requested to fill in the chassis number (MA3 followed by 14 digit alpha-numeric number) on the computer screen. The chassis number is embossed on the vehicle ID plate and is also in the vehicle invoice / registration documents.
Customers may also contact the nearest Maruti Suzuki dealer workshop to ascertain if their vehicle is among the above vehicles.
Maruti Suzuki India Limited,
1, Nelson Mandela Road,
Vasant Kunj, New Delhi
Ph: 91-11-4607 1000 / 4678 1000 / 4678 1113